Privacy Policy

Last updated: March 18, 2026

Peacock Laboratories, Inc. (“Peacock Laboratories,” “we,” “us,” or “our”) operates the website
https://www.peacocklabs.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Site, contact us, subscribe to marketing communications, request samples, comment, or purchase products.

Company Contact Information

Peacock Laboratories, Inc.
1901 S. 54th Street, Philadelphia, PA 19143
Phone: 215-729-4400 / 4401
Email: sales@peacocklabs.com
Contact page: https://www.peacocklabs.com/#contact

1) Information We Collect

A. Information You Provide to Us

We may collect personal information you submit through the Site, including via Contact, Newsletter, Request a Sample, and Comments features. This may include:

  • Name
  • Email address
  • Phone number
  • Company/organization
  • Mailing/shipping address
  • Message content and other information you choose to provide

B. Information Collected Automatically

When you use the Site, we (and our service providers) may automatically collect:

  • Approximate location (derived from IP address)
  • Device and browser information
  • Site usage data (pages visited, referring pages, time spent, interactions)
  • Cookie and similar technology data

2) How We Use Information

  • Responding to inquiries and providing customer support
  • Processing and fulfilling orders and communicating about purchases
  • Providing samples you request
  • Sending marketing communications (such as newsletters), and managing subscriptions
  • Operating and improving the Site, including analytics and troubleshooting
  • Security and fraud prevention
  • Compliance with legal obligations and enforcement of our rights

3) Cookies and Similar Technologies

We use cookies and similar technologies for functionality, analytics, and to operate our Site.

  • Analytics: We use Google Analytics to understand how visitors use our Site.
  • Cookie consent: We use GDPR Cookie Compliance to help manage cookie preferences/consent where applicable.

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

4) How We Share Information

A. Service Providers

  • Website hosting/operations: Webcentrex, LLC
  • Email marketing: Constant Contact
  • Payments: Authorize.Net
  • Analytics: Google
  • Security/anti-spam: BulletProof Security, CleanTalk
  • Embedded content providers: YouTube, Google Maps, social media platforms
  • Captcha/anti-bot tools: captcha services

B. Legal, Safety, and Rights

  • Comply with law or legal process
  • Respond to lawful requests by public authorities
  • Protect rights, property, or safety
  • Prevent fraud, security issues, or misuse

C. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, information may be disclosed or transferred as part of that transaction.

5) Payments

Purchases made through the Site are processed through Authorize.Net. We do not store full payment card details on our servers.

6) Marketing Communications

If you subscribe to our newsletter or opt in to marketing communications, we may send you promotional emails using Constant Contact.

  • Using the unsubscribe link in our emails, or
  • Contacting us at sales@peacocklabs.com

We may still send non-promotional communications such as order-related notices.

7) Comments and Public Content

If you post comments on the Site, the information you submit may be publicly visible. Avoid posting sensitive personal information.

8) Data Retention

  • Providing requested products and services
  • Maintaining business records
  • Complying with legal requirements
  • Resolving disputes and enforcing agreements
  • Security and fraud prevention

9) Security

We implement reasonable safeguards to protect personal information. However, no method of transmission or storage is 100% secure.

10) Your Privacy Rights (United States / California)

  • Request access to personal information
  • Request deletion
  • Request correction
  • Opt out of certain data sharing

Submit requests: Use our contact page or call 215-729-4400 / 4401.

Important note: Peacock Laboratories does not sell personal information or use cross-context behavioral advertising.

11) Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

12) External Links and Third-Party Content

Third-party websites and embedded content may collect information about you. Their practices are governed by their own privacy policies.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date indicates when it was most recently revised. Continued use of the Site means you accept the updated policy.

14) Contact Us

Peacock Laboratories, Inc.
1901 S. 54th Street, Philadelphia, PA 19143
Phone: 215-729-4400 / 4401
Email: sales@peacocklabs.com
Contact page: https://www.peacocklabs.com/#contact